General conditions

1. Definitions

1.1 ECOMPASS Group: bvba eCOMPASS Group, registered office at 9620 Zottegem, Steenweg op Aalst 174 and with company number BE 464038003.

1.2 CUSTOMER: Any natural or legal person who makes use of eCOMPASS Group for any kind of product or service, or who requests eCOMPASS Group to make any proposal.

2. General

2.1 These terms and conditions apply to all agreements concluded by eCOMPASS Group and to all offers submitted by eCOMPASS Group. Derogations to these terms and conditions or additional agreements between parties are valid and binding only if they have been expressly agreed upon and appear from a written document prepared for this purpose validly signed by eCOMPASS Group.

2.2 Regardless of being notified to eCOMPASS Group, any Customer's General Purchase or Other Terms and Conditions may apply only when expressly agreed upon and shown by a written document drawn up for this purpose validly signed by eCOMPASS Group.

2.3 All notifications to eCOMPASS Group must be made in writing.

2.4 Without the express prior and written permission of eCOMPASS Group, the rights and obligations arising from an agreement with eCOMPASS Group may not be transferred to a third party in full or in part. eCOMPASS Group may attach conditions to its consent.

2.5 If any provision of these Terms and Conditions would be null and void, the remaining provisions of these Terms and Conditions will be fully in force and eCOMPASS Group and the Customer will in good faith negotiate a new provision to replace the null and void clause To agree with as much as possible the purpose and the scope of the null or void provision.

2.6 If and to the extent that eCOMPASS Group delivers or makes available to third parties services, software, equipment or materials to third parties, as provided by eCOMPASS Group in writing to the Customer, with respect to such equipment, software or other materials, the terms of Which third parties apply, with the exception of the provisions of these terms and conditions. The Customer accepts the intended terms of third parties and receives a copy thereof. If and to the extent that the aforementioned third party terms in the relationship between Customer and eCOMPASS Group are deemed to be not applicable or declared null and void for any reason, the terms of these Terms and Conditions shall apply.

3. Quotations and orders

3.1 All quotations from eCOMPASS Group are free of obligation, unless stated explicitly in the tender. The prices quoted in a quotation are only valid for 30 days from the date of the quotation. Printing errors, material errors and calculation errors in a quote never connect eCOMPASS Group.

3.2 Unless explicitly stated otherwise in the offer, an agreement with eCOMPASS Group will only be concluded after eCOMPASS Group has accepted and confirmed the Customer's order in writing by means of an order confirmation signed by eCOMPASS Group, stating the terms agreed between the parties, Including the price. For agreements for which no quotation or order confirmation is sent for the nature or size, the invoice is deemed to display the agreement correctly and completely. Any subsequent agreements or changes made later will only bind eCOMPASS Group if confirmed by eCOMPASS Group in writing.

3.3 eCOMPASS Group can always call on third parties for the execution of its commitments. The costs for the services provided by these third parties will be charged to the Customer in accordance with the agreed prices.

4. Prices

4.1 Only the prices mentioned in the eCOMPASS Group outgoing order confirmation link eCOMPASS Group.

4.2 Unless expressly stated otherwise, all prices quoted in a quotation, offer, order confirmation agreement are exclusive of VAT and other charges imposed by any government and EXW Zottegem (Incoterms 2010), without prejudice to the provisions of Article 7.2.

4.3 eCOMPASS Group has the right to adjust the agreed prices and tariffs in case of wage increases, social security costs, material costs, overheads, etc. in accordance with the pricing review clause mentioned further in this section.Such a price adjustment must be made by written notice to the Customer in accordance with section 

4.4 and may only apply to performance which will be delivered according to the relevant schedule or contract according to the agreement at a time that is at least three months after the date of this Notification is available.In the case of an agreement in which amounts payable by the Customer are to be paid periodically


Steenweg op Aalst 174
9620 Zottegem

Email us


(+32) 2 213 99 91

Company data

TAX: BE 0464.038.003